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> User Guide: A Guide to Installing, Configuring, and Running <SPAN
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>Chapter 9. Getting Help</H1
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><P
><I
><P
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> Help me if you can, I'm feeling down<br>
And I do appreciate you being 'round.<br>
Help me get my feet back on the ground,<br>
Won't you please, please help me?<br>
</P
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><A
HREF="help.htm#RECONFIRM.INSTALLATION"
>Reconfirm the installation</A
></DT
><DT
><A
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>Isolate the cause</A
></DT
><DT
><A
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>The Mailing List</A
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><DT
><A
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>What to include when asking for help</A
></DT
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><P
>In the battle against frustration and wasted motion, this manual is our first defense. Our documentation is intended to make it possible for a knowledgeable user to, well, <SPAN
CLASS="emphasis"
><I
CLASS="EMPHASIS"
>use</I
></SPAN
> <SPAN
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>FreeTDS</SPAN
> without further assistance. We strive to include all known features and behaviors here, so you can work quickly and anonymously, and go home before 5:00. Would that it were always thus.</P
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>Reconfirm the installation</A
></H1
><P
>For initial setup and login problems, review <A
HREF="confirminstall.htm"
>Confirm the installation</A
>. Distinguish between <SPAN
CLASS="emphasis"
><I
CLASS="EMPHASIS"
>network</I
></SPAN
> and <SPAN
CLASS="emphasis"
><I
CLASS="EMPHASIS"
>server</I
></SPAN
> issues, between finding the server and logging into it. The <CODE
CLASS="ENVAR"
>TDSDUMPCONFIG</CODE
> log will show how the servername is being looked up, what address & port is being used, what TDS version is being used. The <CODE
CLASS="ENVAR"
>TDSDUMP</CODE
> log will show quite clearly whether or not the server accepted the connection, and whether or not the login succeeded. </P
><P
>Remember compiled-in defaults can be displayed with <B
CLASS="COMMAND"
>tsql</B
>:
<PRE
CLASS="SCREEN"
><SAMP
CLASS="PROMPT"
>$ </SAMP
><KBD
CLASS="USERINPUT"
>tsql -C</KBD
>
<SAMP
CLASS="COMPUTEROUTPUT"
>Compile-time settings (established with the "configure" script)
Version: freetds v0.83.dev.20110124
freetds.conf directory: /usr/local/etc
MS db-lib source compatibility: no
Sybase binary compatibility: no
Thread safety: yes
iconv library: no
TDS version: 7.0
iODBC: no
unixodbc: no
SSPI "trusted" logins: no
Keberos: no </SAMP
></PRE
>
For <SPAN
CLASS="SYSTEMITEM"
>ODBC</SPAN
> setup issues, the <B
CLASS="COMMAND"
>osql</B
> script is intended to confirm the configuration files are all sane. If it fails to report a problem, please post a message describing the problem to the mailing list. Thanks. </P
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>
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